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What to do when a SINP PNP file stalls for months after the Additional Documents stage

Canada • Provincial Nominee Program • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Timeline

Applied
2022-07-26
Documents Submitted
2022-11-03
Total Duration
EOI to ADR was about 3 months; case still in process several months after AD submission with no further update.

Documents Needed

  • Additional Documents (AD) response

    Submitted in response to an Additional Documents Request (ADR); after this, the file can sit 'in process' for an extended period with no automatic updates.

Step-by-Step

A long silence after submitting Additional Documents (AD) for a SINP PNP application — with no email or portal update for months — understandably raises concern about whether something is wrong.

What group members advised:
  1. Compare against typical timelines, but recognize normal variation. One member's SINP case went from AOR to nomination in about 4 months, which can make a stalled case feel abnormal, but processing times do vary case by case.

  2. If it's genuinely taking unusually long, call SINP customer service directly for a status update rather than continuing to wait passively — this is the direct channel to raise the concern.

  3. If you applied through a consultant and they can only tell you 'it's in process,' consider that you can generally handle SINP/PNP/Express Entry applications yourself without an agency, as long as you're comfortable reading and following official instructions — this gives you more direct visibility and control than relying on a consultant's secondhand updates.


The key actionable step when a file stalls well beyond typical timelines is to contact the provincial program directly rather than relying solely on a consultant or comparing notes with other applicants.

Dos, Don'ts & Tips

  • Do: Call SINP (or the relevant PNP) customer service directly if your file has been stalled for months longer than typical.
  • Tip: Consider self-managing PNP/Express Entry applications for more direct visibility, rather than relying on a consultant who only reports 'in process.'

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