Someone landed on November 20 while traveling on an already-expired COPR plus an Authorization to Return (AL). After completing quarantine, they went to Service Canada to apply for a SIN, but were told their landing hadn't been properly updated/flagged in the system, and they needed to contact IRCC to confirm it — but couldn't get through by phone.
What the thread advised:- Call IRCC and explain the situation — they will likely direct you to go back to the airport (Port of Entry) to obtain a new, valid COPR, since the original had expired. Once you have the corrected COPR, you can proceed to apply for your SIN.
- If the immigration officer at the Port of Entry didn't issue you a valid COPR at the time of landing, you need to go back to them to get a valid one before reapplying for your SIN — Service Canada cannot issue a SIN without a properly recorded, valid landing document.
The practical takeaway: if your landing isn't showing as flagged/confirmed in the system, don't try to work around it at Service Canada — go back through IRCC/the Port of Entry to get a valid COPR reissued first, since your SIN application depends on that record being correct.