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eCOPR delayed after portal access and address/photo submission — what to check

Canada • Permanent Resident • immigration 0 views
By VisaBuddies Communityvia community — compiled from public visa forums

Documents Needed

  • Portal intake form (height, eye color, address, photo)

    Missing or incorrect details here — especially height and eye colour — have been linked to eCOPR delays in some cases.

Step-by-Step

If you declared you're in Canada, submitted your address and photo through the portal, but your eCOPR (electronic Confirmation of Permanent Residence) hasn't shown up after more than the typical few days:

  1. Double-check whether you provided height and eye colour in the initial portal email/form. Some applicants have seen delays traced back to missing biometric details like these.

  2. Verify the address you entered is accurate and complete. An incorrect or incomplete address has been linked to eCOPR delays for some applicants.

  3. Know the typical benchmark: eCOPR is usually available in the portal within about 3 days of completing these steps — if you're well past that, it's worth checking these two things before assuming there's a bigger problem.


If both height/eye colour and address look correct and you're still well beyond the typical window, that's the point to consider reaching out for a status check rather than continuing to wait.

Dos, Don'ts & Tips

  • Tip: Missing height or eye colour information on the initial portal submission has been linked to eCOPR delays in some cases.
  • Do: Double-check the address you entered in the portal — errors here can delay eCOPR issuance.

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