A member re-did their upfront medical exam ahead of an upcoming travel date, and even though the hospital confirmed the file had been released, it wasn't showing as updated on the IRCC profile or triggering any confirmation email, with travel just weeks away.
What the thread suggested:- Contact your relevant regional visa office directly — in this case, members pointed to emailing the Delhi visa office, since medical file updates on your profile can lag behind what the panel physician's office has actually submitted.
- Raise a webform in parallel with any direct email, since this creates a formal record and is the standard channel IRCC expects for these kinds of status queries.
- Don't wait passively if your travel date is close and non-refundable — members echoed each other's urgency about following up proactively rather than assuming the delay will resolve itself before departure.
The practical takeaway: if a redone medical exam isn't reflected on your profile despite the clinic confirming release, don't assume it's just a lag — raise a webform and contact the relevant regional visa office directly, especially if you have a firm travel date approaching.