An applicant's medical exam results (including a specific follow-up test) had been sitting with IRCC for months without the online status updating, despite submitting roughly five webforms with no meaningful reply.
What worked for other members in similar situations:- Email the relevant visa office directly instead of relying on webforms. One member reported that people who emailed the IRCC Bangalore office got their medical status updated within 2–4 days, versus getting generic replies from webforms.
- Try the relevant embassy for your file's processing office if a different one applies. Another member had a similar 're-medical' update stuck for about a year, emailed the Canadian embassy in Delhi, and received an update by email — though they noted their case still had other pending decision steps beyond just the medical.
Practical takeaway:- If webforms produce only generic responses, try emailing the specific visa office or embassy handling your application (the correct one depends on which office processes your file) rather than resubmitting the same webform repeatedly.
- Understand that a stuck medical status doesn't necessarily mean the whole application is stalled — other steps (background checks, eligibility) may still be progressing in parallel.
- Cases involving an additional/specific medical test may take longer to reconcile in the system than a standard medical exam.