An applicant asked how to obtain their correspondence letter, also known as the port of entry (POE) letter. What the thread clarified:
- You can't request it — IRCC sends it when your visa is approved. The direct answer: the POE letter is generated and sent to you (via your online account / the email on file) as part of the approval. There is no form or process to fetch it yourself before approval.
- Stamped passport but no POE letter? Contact the issuing office. Several members were in exactly this gap — passport returned with the visa counterfoil but no POE letter yet. The advice given: contact the IRCC office/VFS channel that stamped (put the counterfoil in) your passport and ask for the letter, since it's issued alongside the visa.
- Check your account and email first. The letter typically appears in the GCKey/IRCC account correspondence section or arrives by email; look there (including spam) before raising queries.
- Why it matters: the POE letter is what the border officer scans to print your actual study/work permit on landing — travel without it causes avoidable delays, so chase it before flying, via webform if the issuing office doesn't respond.