One applicant's upfront medical exam wasn't reflecting as updated in their online profile weeks after submission, even after IRCC had acknowledged receiving their webform. Others in the thread reported similar delays of two to four months before their medicals showed as updated.
What worked to resolve it:- Email the relevant IRCC processing addresses directly rather than only relying on the webform. The applicant who resolved their issue emailed delhiimmigration@international.gc.ca, ircc.cio-brcd.ircc@cic.gc.ca, and cpc-ctd-Ottawa@cic.gc.ca together.
- They received a reply from the Client Service Unit (CIO) within about 8 hours confirming the medicals were updated and the application was waiting for officer review.
- Expect this to take time even without intervention. Other members in the thread reported medical updates taking anywhere from 2 to 4+ months to reflect in their profile without any email follow-up.
Practical takeaway: if your upfront medical isn't showing as updated weeks after submission, don't panic — delays of several months are common. If you want to actively follow up, emailing the CIO-related addresses directly (rather than only the general webform) got at least one applicant a same-day response confirming their file was in order.
Note: specific email addresses and webform processes can change over time, so verify current contact routes on the IRCC website before relying on the ones mentioned here.